August 18th, 2020 | Season 1 | 19 mins 57 secs
hro, military, patient safety, reliable, safe, system
Connie Evans, a retired Navy Captain and HRO Expert for Safe & Reliable, shares how her belief in systems and structure from a young age and throughout her military career has made her passionate about making things right when they end up failing.
July 7th, 2020 | Season 1 | 17 mins 44 secs
healthcare, high reliability, hro, reliable, safe, safety, system
Allan Frankel shares his 'origin story' that includes the many experiences that incited his passion for patient safety, high reliability and, of course, LENS.