October 27th, 2020 | Season 1 | 18 mins 56 secs
fear, halloween, hro, psychological safety, reliable, safe, safety, teams, voice
In these times of uncertainty and fear, we decided to commemorate this Halloween with a special episode where members of the S&R team shares reflections on times they felt scared throughout their career. But in surviving through their fear, they also found courage, resilience and grace.
July 7th, 2020 | Season 1 | 17 mins 44 secs
healthcare, high reliability, hro, reliable, safe, safety, system
Allan Frankel shares his 'origin story' that includes the many experiences that incited his passion for patient safety, high reliability and, of course, LENS.