October 13th, 2020 | Season 1 | 15 mins 1 sec
bully, high reliability, hro, patient safety, reliable, safe
Jean-Ann Wurtz is Safe & Reliable's Program Trainer. Hear how her personal experiences shaped her into a patient safety champion and what it takes to really be there for someone.
September 29th, 2020 | Season 1 | 17 mins 8 secs
baylor, data, driven, high reliability, hro, passion, patience, patient safety, persistent, polite, reliable, safe
Don Kennerly is an HRO Expert for Safe & Reliable Healthcare who has made substantial and widespread improvements on patient safety throughout his career. Hear him share his love of data, the 5 Ps of Patient Safety and how he applies high reliability to his every day life.
August 4th, 2020 | Season 1 | 19 mins 52 secs
culture, high reliability, hro, patient safety, reliable, safe
Annemarie Heath, an HRO Expert at Safe & Reliable Healthcare, shares how her earlier travels helped her realize some universal truths about culture and High Reliability.
July 21st, 2020 | Season 1 | 19 mins 44 secs
healthcare, high reliability, hro, patient safety, reliable, safe
Dr. Michael Leonard, a founding partner of Safe & Reliable Healthcare shares the pivotal moments in his life that allowed him to understand High Reliability on a deep and personal level.
July 7th, 2020 | Season 1 | 17 mins 44 secs
healthcare, high reliability, hro, reliable, safe, safety, system
Allan Frankel shares his 'origin story' that includes the many experiences that incited his passion for patient safety, high reliability and, of course, LENS.